I received the wrong item. What do I do? Alex May 27, 2021 13:06 Updated Follow We're sorry that you received something you did not order. Please contact us at firstname.lastname@example.org so we can make it right. Related articles How do I initiate a return or exchange? Can I return something that I bought in-store? E-Commerce Customer Service My order wasn't delivered. What do I do? Important Warehouse Update Comments 0 comments Article is closed for comments.