I received the wrong item. What do I do? Tracey May 27, 2021 13:06 Updated Follow We're sorry that you received something you did not order. Please contact us at firstname.lastname@example.org so we can make it right. Related articles How do I make a return? How do I make an exchange? Can I return something that I bought in-store? E-Commerce Customer Service How do I return something that was gifted to me? Comments 0 comments Article is closed for comments.